RESELLER POLICY

Last updated on May 1^st, 2022.

By purchasing DISTRIBUTION KT AUTOMOTIVE’s (“KT AUTOMOTIVE”) products for resale, you agree to adhere to this Reseller Policy.

To ensure KT AUTOMOTIVE authorized resellers (“Resellers”) can sustain healthy margins and ensure that KT AUTOMOTIVE’s end-users are being provided a quality sales experience and customer support, KT AUTOMOTIVE has announced this Reseller Policy (the “Reseller Policy”). KT AUTOMOTIVE believes that its end-user customers are best served by having resellers who market KT AUTOMOTIVE’ Products as premium brand products and who provide an outstanding level of Product and support to their end-user customers.

KT AUTOMOTIVE hereby adopts this Resale & Quality Policy (this “Policy”) and requires that each person, firm, or entity (as applicable, a “Reseller”) that purchases its products (the “Products”) for resale or other distribution agree to comply with this Policy. Accordingly, the terms of this Policy are incorporated into and are in addition to any contract entered into between KT AUTOMOTIVE and Reseller concerning Reseller’s purchase or sale of the Products.

1. Sales to End Users Only.

Unless otherwise agreed with KT AUTOMOTIVE in writing, Reseller may only purchase Products for resale to consumers and end-user customers and Reseller may not resell Products to providers or for further distribution in any manner.

2. Internet Sales Prohibited.

Reseller shall be prohibited from selling Tile Products on the Internet unless it applies, is approved by Tile, and executes an Authorized Internet Reseller Agreement or other similar agreement regulating how it sells online.

3. Sales Restricted to Territory.

If Reseller purchases Products under a contract that obligates Reseller to resell the Products in a geographic territory, Reseller must comply with that obligation. 

4. Intellectual Property.

The unauthorized use of the intellectual property of our Products is prohibited. Resellers that comply with this Policy have a limited, non-exclusive, non-sublicensable, revocable license to use Tile’s trademarks and copyrights in connection with the sale of the Products. Reseller shall not alter, modify, or change any trademark or copyright, nor shall Reseller use any trademark or copyright other than for the promotion and sale of the Products, nor shall Reseller use any trademark or copyright in any manner that negatively impacts such trademark or copyright. Failure to comply with the Policy will result in the automatic revocation of the license granted herein and total forfeiture of the rights granted herein. KT AUTOMOTIVE reserves the right to revoke this license at any time for any or no reason;

5. Product Inspection.

KT AUTOMOTIVE will promptly inspect all Products upon completion and promptly return by the terms of sale any Products that appear incomplete or unsatisfactory upon inspection.

6. Sales Practices.

Reseller shall conduct its business reasonably and ethically at all times and shall neither engage in any deceptive, misleading, or unethical practices or advertising at any time nor make any warranties or representations concerning the Products except as expressly authorized by KT AUTOMOTIVE. Reseller shall comply with any applicable laws, rules, regulations, and policies related to the advertising, sale, and marketing of the products.

7. Customer Product Level.

Resellers shall provide the highest levels of customer Product. Reseller and Reseller’s sales personnel shall be familiar with the special features of all KT AUTOMOTIVE’ Products marketed for sale and must obtain sufficient product knowledge to advise customers on the selection and safe use of the products, as well as any applicable warranty, guarantee, or return policy.

8. Customer Product channels.

The reseller will maintain customer Product phone and email response functions as required by the Original Agreement to handle customer complaints, returns, and other customer Product functions. At KT AUTOMOTIVE’s request, Reseller will provide any reports or other information requested by KT AUTOMOTIVE, concerning a particular Product to determine the date or Reseller’s purchase of the Product, the location where the Product was acquired, and the dates on which the Product was sold or performed by Reseller to a purchaser.

9. Consumer Safety and Product cancellation.

The reseller will cooperate with KT AUTOMOTIVE in connection with any investigation of consumer safety claims or any evaluation of Product cancellation. To ensure the safety and well-being of the end-users of the Products, Reseller agrees to cooperate with KT AUTOMOTIVE concerning any Product cancellation or other consumer safety information dissemination efforts.

10. Product failure.

If any significant quantity of Products purchased by Reseller fails, Reseller will promptly report such event to KT AUTOMOTIVE.

11. Report Unauthorized Resellers.

If Reseller has information, or reasonably suspects, that any person is purchasing and reselling or distributing Products in a manner not authorized by KT AUTOMOTIVE, Reseller must promptly notify KT AUTOMOTIVE.

12. Other Information, Documents, and Reports.

Reseller must provide KT AUTOMOTIVE with any supplemental information, documents, and reports that KT AUTOMOTIVE may request to validate Reseller’s compliance with this Policy and to support KT AUTOMOTIVE’s warranty support and customer support obligations and initiatives.

13. Unilateral policy changes

KT AUTOMOTIVE’ sales personnel has no authority to modify or grant exceptions to this Unilateral Policy. All questions regarding the interpretation of this Policy should be directed to the Reseller Policy Committee at info@distributionktautomotive.com.

14. Termination and liability due to policy violation

If KT AUTOMOTIVE determines that Reseller violates this Reseller Policy, it may take any appropriate legal actions, including, but not limited to refusing to, accept orders from Reseller or instructing its distributors to refuse to accept orders from Reseller.

15. Policy modification and changes

KT AUTOMOTIVE reserves the right to update, amend, or modify this Reseller Policy at any time. Unless otherwise provided, such amendments will take effect immediately and Reseller’s continued use, advertising, offering for sale, or sale of the Products will be deemed Reseller’s acceptance of the amendments.